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mardi, février 12, 2008

A lost laptop, a $54 million lawsuit

"How much compensation does a consumer deserve for the loss of a laptop computer loaded with personal information? Raelyn Campbell figures it’s $54 million -- if you throw in a little extra for lost time and frustration. Six months after bringing a damaged laptop computer into a Best Buy electronics store for repairs, and three months after the firm admitted losing it, Campbell filed the whopper of a lawsuit recently in Washington, D.C., Superior Court." Lire la suite de l'histoire rapportée par Bob Sullivan sur Msnbc.

Un seul mot ...

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2 comments:

Eddy a dit…

Ils sont fous ces romains.

Christelle a dit…

Franchement quand je vois comment le "customer service" ou service a la clientele (pour faire plaisir a Lydie) se degrade aux Etats-Unis, je ne blame pas cette dame. Elle ne gagnera pas grand chose, mais juste "to make a point" je la soutiens!!!